Dental practices compete for the high-value patients you want the most. Standing out in a crowded marketplace and attracting new patients is just half the battle. Converting those leads into loyal, returning patients requires a dental marketing strategy that fosters strong communication and cultivates trust from the very start. But with overflowing inboxes and a constant stream of tasks, dental practice managers, their front desk team, and even multi-location DSO call centers often struggle to keep up.
This is where the powerful duo of Curve Dental® and Patient Prism steps in. Curve, a leading provider of cloud-based dental practice management software, empowers you to streamline operations, automate tasks, and gain valuable practice insights. As one of Curve’s industry-leading integration partners, Patient Prism is an AI-driven patient engagement solution that bridges the gap between your practice and new patient leads, fostering meaningful communication and building lasting relationships.
The Pain Points: A Familiar Struggle
Let's face it, attracting new patients is no easy feat. But even after securing those valuable leads, converting them into loyal patients presents a whole new set of hurdles. There are points in your interaction with these leads when they can fall out of your sales funnel. Effective communication in dentistry is key to converting leads but many dental practices still struggle with outdated communication methods and limited staff time.
The Curve & Patient Prism Solution: A Winning Combination
Curve Dental and Patient Prism work together seamlessly to enable you to engage more new patients who need your advanced services and who will show up for their appointments with appreciation. Here's how:
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Streamlined Patient Acquisition: Curve’s cloud dental software integrates with various marketing tools, allowing you to manage campaigns, track leads, and nurture prospects.
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Enhanced Lead Conversion: Patient Prism’s AI analyzes incoming calls to identify potential patients and understand their needs. This information can be used to tailor follow-up efforts. By providing real-time feedback and suggestions, Patient Prism AI helps staff improve their conversation skills, leading to higher conversion rates.
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Lead Prioritization: Patient Prism AI identifies high-value leads based on factors like insurance coverage and treatment needs, allowing practices to focus their efforts effectively.
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Automated Patient Communication: Patient appointment reminders, automated follow-ups, and online scheduling through Curve ensure patients stay informed and engaged. Patient Prism takes it a step further with personalized communication tools like targeted text messages and email campaigns.
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Improved Marketing ROI: Patient Prism tracks the performance of marketing campaigns, identifying which channels and messages are most effective in generating leads. By analyzing patient data, the AI can help segment audiences for targeted marketing campaigns, increasing their impact. Patient Prism AI can attribute conversions to specific marketing touchpoints, helping practices optimize their marketing spend.
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Patient Behavior & Predictive Analytics: Patient Prism can analyze patient interactions to identify trends and preferences, enabling practices to tailor their offerings accordingly. By identifying patterns in patient behavior, Patient Prism AI can help predict future needs and proactively address them.
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Data-Driven Decision Making: Patient Prism AI provides actionable insights to support data-driven decision-making, improving overall practice efficiency and marketing attribution to qualified leads.
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Automated Tasks & Streamlined Workflows: Together, Curve and its Integration Partners like Patient Prism, automate routine tasks, freeing up staff time to focus on building deeper rapport and trust with patients.
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Enhanced New Dental Patient Protocol: Your new patient experience will be transformed into a remarkable one, because every interaction from the very first phone call or just after a new patient uses Curve’s online appointment scheduling, will have the hallmark of exceptional personalized attention. Imagine a team coached by Patient Prism to understand the importance of communication in dentistry and to facilitate ideal conversations. With Curve’s automation of dental patient welcome forms and patient appointment reminders, which include online new patient intake forms, new patients will appreciate the convenience and be more likely to return for recare.
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Improved Patient Retention: Dental patients who feel genuinely cared for and valued develop strong trust in their dentist and practice. Every interaction is an opportunity to reinforce this bond, leading to increased treatment acceptance and patient loyalty. When patients believe their best interests are a top priority, they are more likely to become long-term advocates for your practice. Curve and Patient Prism synergistically amplify your team’s ability to make not only first great impressions but lasting great impressions.
The CEOs of Curve Dental and Patient Prism Aim to Revolutionize the Dental Industry with AI and Digital Innovation
In announcing the Integration Partnership at the end of January 2024, Patient Prism’s CEO said, “End-to-end funnel metrics is the holy grail in any business. Our partnership with Curve Dental equips practices with a predictable way to grow their top and bottom lines, leveraging the power of AI and digital innovation."
Curve Dental’s president, Jana Macon, said, "Combining forces with Patient Prism, the most sophisticated conversational AI platform in dentistry, was a logical step to redefine growth for our customers. Our commitment to this partnership, including alliances with world-class companies like Pearl and Patient Prism, demonstrates our dedication to bringing the best technology to our customers and helping them manage and grow their practices."
Ready to Capture and Convert More Leads?
By leveraging the combined power of Curve Dental and Patient Prism, your practice can attract high-quality leads, nurture them into loyal patients, and ultimately achieve long-term success. Case studies of Curve users and the AI-tracked results of Patient Prism users indicate lead conversion can rapidly increase by 25% or more. What’s more, Patient Prism data demonstrates new patient revenue will likely increase by 30% or more—due to your enhanced new dental patient protocol.
Schedule your Curve demo to learn more about how Curve and Patient Prism’s partnership can help your practice grow!
