A pediatric dentist’s work can be incredibly rewarding and equally challenging. Cooperation from the little tyke can be a few minutes (or seconds!) as you try to create a treatment plan before your patient decides the visit is over and is ready to bolt.
COVID-19 has added another layer to the need for efficiency. Now it is important to accelerate the entire visit -- from scheduling to treatment to payment -- to ensure the safety of patients, their families, and your staff. Leveraging modern technology is a key element of this equation.
Does This Scenario Sound Familiar?
During an exam, your assistant strains to hear over the concerns voiced by your patient or their parent as she quickly scribbles the treatment plan with the chart notes onto a nearby tray cover. Unfortunately, your practice software system offers a real challenge to enter a treatment plan quickly during the exam due to a cluster of icons and multiple clicks. Time is not on your side.
The exam ends and your patient is free to go. Unfortunately, your assistant forgot to complete the codes which cause a delay during the checkout process. She runs back into the room to complete the codes and then calls back up the hallway to let the front desk know everything is complete so your patient and family can leave.
This is an acceptable scenario if it happens only once in a while. Imagine if this occurred many times in a single week or if when entering the treatment plan, your practice management system did not save the medical history and charting and the patient's family had to be brought back in to capture critical information.
Compound that with the need to keep your patients and staff safe from COVID-19, and hiccups like these can be very problematic. Now more than ever, your practice management software needs to help your practice operate as efficiently and safely as possible.
The Value of Cloud-Based Software to a Pediatric Practice
Curve’s cloud-based platform provides benefits for the patient and the office. Parents can complete forms online from anywhere via computers (PC or Mac), smartphones, or tablets, which means less time in your waiting room. Checkout is completed digitally thanks to easy-to-understand statements with clear, concise details available via the patient portal.
Pediatric dentists and their staff can organize past visits to identify what needs to be done at each appointment, minimizing time in the chair, and reducing the child’s fear factor. They can also easily access family recare and appointment information to keep parents organized for upcoming visits. And, because all patient data is available remotely from any internet-connected device, work that has typically been completed in the office can be performed from the safety of home.
We understand the challenges of running a pediatric practice especially given the little time your patients can sit still in the chair. Your patients may be anxious, as are their parents, so keeping them safe and comfortable during the entire visit is mission-critical. Curve Hero was designed to enhance the patient experience and make your staff as efficient as possible so your practice can continue to add more little smiles to your practice.
